Many WoodLynne homeowners have had to deal with leaks or breaks in the waterline that typically leads from the common area sidewalk to our houses. This tends to be an emergency repair, so no pre-approval is required to begin the repair. However, there are several processes that need to take place when dealing with insurance companies and contractors while working on the waterline in the common area. This information is also available in the Waterline Repair Process Guidelines PDF, accessible via the Forms and Documents tab.
- Call Your Insurance Company — This is the first, most important step. You must let your insurance company know that you live in a homeowners’ association. Your insurance company should ask for the community manager’s contact information. Please provide them with the community manager’s contact information at the end of this post.
- Contact Cardinal Management Group — Cardinal Management Group is here to help! Please contact the community manager and copy the WoodLynne Board of Directors at woodlynnedir@gmail.com. Management must be involved with this type of work to ensure the proper steps are taken and the common areas are properly restored. Cardinal can assist in communicating with your insurance company. When you contact Cardinal Management Group, please include the following information:
Insurance Claim Number
Insurance Adjuster Contact Information
Date Of Loss (Date The Loss First Occurred)
Date Repair Will Take Place (If Scheduled)
Contractor Performing The Work: Company Name, Contractor License Number, Address, Phone Number
Please see page 11 in the WoodLynne Handbook, which states that owners are responsible for repairing common area property sidewalks that have been damaged as a result of work performed on their private lots. It is important that you provide your insurance company with this information to ensure they are aware of this financial obligation.
Cardinal Management Group Contacts
Shayla Love, Community Manager
S.Love@CardinalManagementGroup.com
(703) 565-5019
Geoffrey Eaton, Assistant Community Manager
G.Eaton@CardinalManagementGroup.com
(703) 565-5254
Nicole Tavano, Management Assistant
N.Tavano@CardinalManagementGroup.com
(703) 565-5007